Case Studies

	Custom Scheduling System Over time, ESI outgrew their current scheduling system. They were unable to find a fitting pre-packaged solution to their problem. Lance Technologies delivered a rapid development solution that exactly fit their needs within budget and on time.
	Web-based Patient Records Management Elder Medical Services, the largest geriatric medical group in Western New York, asked Lance Technologies to develop an electronic medical records system that could be accessible on-demand from anywhere.
	After-hours Emergency Contact Management When it came to emergency after-hours call handling, MediLink Homecare asked Lance Technologies and MDCall to develop an interactive voice response and web-based management system for much-needed reliability.
	Higher Education Course Management Integration Northwestern College wanted greater adoption of the Turnitin.com system for online plagirism prevention. By integrating their e-learning system with Turnitin, now over 1,200 papers are being submitted to the service per month.
	Delivering e-training and informational resources to 750,000 Lance Technologies delivered an online portal for ESI Employee Assistance Group that delivered timely training and informational resources to over 750,000 individuals.
	Conference Informational Website and Registration Management Lance Technologies developed a website and online registration management system for a youth conference that accepted over 11,000 registrations in a matter of a couple of months.
	Custom Intranet Development ACCORD Corporation, the largest social service non-profit servicing the Tri-County area of New York's southern tier, asked Lance Technologies to develop a web-based intranet to help them communicate with 160 employees quickly and cost-effectively.
	E-Training and Certification Services ESI partnered with Lance Technologies to develop a new web-based e-training system to replace their outdated and expensive paper-based training program.
	E-Commerce Suite for Exotic Pet Product Manufacturer Brisky Pet Products used Lance Technologies to create a web presence that tripled online sales and cut order processing costs by 35 percent.
	Web Based Patient Scheduling with IVR Backend Agho Clinic boosted productivity by having Lance Technologies develop a self-service web appointment scheduling system for its patients. Integrated with an IVR automated reminder calling system, no-show rates were simultaneously reduced.
	Web-based Course Management System As one of America's 100 Most Wired Colleges, Houghton asked Lance Technologies to develop a custom course management system that, unlike mainstream e-learning products, would fit exactly the culture and pedagogy of Houghton College.
	Business Systems Integration ESI sent out usage reports in the mail to each of their 1,500 clients each month. The process was took several days of work. By transforming their report-building and distribution processes into an electronic solution, the workload has been reduced to less than one hour per month.
	Buncy Real Estate Website and Lead Management System A website is a critical component of a real estate agency as is fast and effective customer service. By implementing a new website, Buncy Real Estate created a powerful web marketing tool. And with an integrated lead management system, they transformed an inefficient, chaotic paper process into a powerful customer relations tool.
	Health Plan Enterprise Management System A high-growth special needs health plan in Western New York asked Lance Technologies to develop a web-accessible enterprise management system that included an EMR, office workflow automation, and a business intelligence component.